At Zaplero, we are committed to getting your denim to you quickly, safely, and efficiently—no matter where you are. This Shipping Policy outlines how and when your order will arrive.

🚚 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-volume periods (e.g., holidays, promotions), processing may take slightly longer, but we’ll do our best to get your jeans out the door as soon as possible.

🌍 Shipping Locations

We currently ship to most countries worldwide. If your country is not listed at checkout or you have questions about delivery availability, feel free to contact us at [email protected].

🕒 Estimated Shipping Times

Shipping times may vary based on destination:

  • United States: 7–12 business days
  • Europe: 8–15 business days
  • Asia-Pacific: 5–10 business days
  • Rest of World: 10–20 business days

Please note: these are estimated delivery windows and may be affected by customs delays, carrier issues, or local holidays.

💲 Shipping Fees

Shipping fees are calculated at checkout based on your location and the weight of your order. Occasionally, we offer free shipping promotions, so be sure to subscribe to our newsletter or follow us for updates.

🛃 Customs & Duties (International Orders)

International orders may be subject to customs fees, import taxes, or duties imposed by your country. These charges are the customer’s responsibility and are not included in the item price or shipping cost. We recommend checking with your local customs office before placing an order.

📦 Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this to follow your package’s journey directly from the carrier’s website.

❗ Shipping Issues or Delays

If your order hasn’t arrived within the estimated delivery time, please contact us at [email protected]. We’ll work with the carrier to resolve the issue promptly. Zaplero is not responsible for lost or stolen packages after confirmed delivery, but we will assist as much as we can.